I have worked in Enterprise Content Management (ECM) since 1996 specializing in various aspects of ECM. My strengths are in developing an ECM strategy, implementing electronic records and retention programs, developing Imaging workflow and analyzing and benchmarking Business Process Improvement (BPI). Over the course of my career, I have worked in Records Archiving, Imaging, Software, Hosting, and Storage. Before entering the world of ECM, I did Risk Management for six years in the banking industry.
Prior to joining DSSI, I owned and operated my own company doing ECM and imaging services for 7 years. I strongly believe that we are in a relationship business and clients who rely on us today will also need us tomorrow. It is why my personal goal is to always try and find the right solution to meet our clients’ needs now and as they grow. There is nothing more gratifying than solving real-world problems and having customers thank you for helping them, which is what we try and do with every engagement.
I am active in AIIM, ARMA and AITP and I have spoken on various ECM topics for groups such as AIIM, ARMA, PRISM and AITP among others. I serve on the AIIM International Board of Directors and in the past have served on chapter boards for both AIIM and ARMA as well as the Kodak Advisory Council on ECM. Our industry has changed since I first started and it will continue to change as new technology emerges and new requirements are legislated. Because of this dynamic, myself and the rest of the team at DSSI are fully committed to staying ahead of the curve, so that we can offer the best, and most cost-effective solutions to help our clients.